Refund Policy

Refund Policy

We believe in transparent and timely refunds. Here’s how it works at Soft and Style.

💸 Refund Process

After we receive and inspect your returned item:

  • You will receive a notification regarding your refund status.
  • If approved, a full refund will be issued to your original payment method (PayPal) within 10 business days.

⏳ Refund Delays?

Haven’t received your refund yet? Please:

  1. Check your PayPal or bank account again.
  2. Contact your card issuer or PayPal — processing times may vary.
  3. If still unresolved, email us at support@thunderdeal.online.

🇺🇸 Refund Policy for U.S. Customers

All orders shipped within the continental U.S. are eligible for refund within 30 days of delivery, subject to the following:

The item must be unused and in original condition.

  • The item must be unused and in original condition.
  • Returns must be pre-approved via support@thunderdeal.online.
  • Refunds will be issued after we receive and inspect your item.
  • Return shipping costs for non-defective items are the customer’s responsibility.

Contact Information

  • Phone:
  • Email: doantuan2601@gmail.com
  • Address: 2987 Tanner Street, Vancouver, British Columbia, V5R 2T4, Canada
  • Contact us